Shipping policy

SHIPPING AND DELIVERY POLICY

Last updated: July 16, 2026

At SARAH LINE, all orders are prepared with care and delivered to the address provided by the customer during checkout.

Estimated delivery time within Kuwait is 3 to 5 business days.

Estimated delivery time for orders outside Kuwait is 5 to 7 business days.

Business days do not include Fridays, public holidays, or official holidays in Kuwait or the destination country.

Delivery times are estimates and may be affected by:

SARAH LINE is not responsible for delays caused by shipping companies, customs authorities, or other circumstances outside our reasonable control.

International orders may be subject to customs duties, import taxes, or clearance fees imposed by the destination country.

These charges are the customer’s responsibility and are not included in the product price or shipping fee unless clearly stated during checkout.

Customers are responsible for providing a correct and complete:

SARAH LINE will not be responsible for failed or delayed deliveries caused by incorrect or incomplete information provided by the customer.

Additional delivery charges may apply if an order must be shipped again due to incorrect delivery information or failure to receive the order.

Where tracking is available, the customer will receive the tracking information through the contact details provided during checkout.

For questions regarding shipping or delivery, please contact:

SARAH LINE
Email: sarahlineweb@outlook.com
Phone: +965 512 98166
Location: Kuwait